Privacy Policy

This Privacy Policy explains how Ascot Royal Experience (“we”, “us”) collects and uses personal data when you contact us, book a package, or visit our website. We process data in line with the EU General Data Protection Regulation (GDPR) where applicable and other relevant laws. We do not guarantee specific results or uninterrupted services from third parties.

Data Controller & Contact

Ascot Royal Experience · 19 High Street, Ascot, Berkshire SL5 7JF, England
Phone: +44 20 8191 3742 · Email: [email protected]

What We Collect

Personal details (name, phone, email), booking requests, comments, and technical data from cookies (see Cookie Policy).

Purposes & Legal Bases

We process data to respond to inquiries and bookings (GDPR Art. 6(1)(b)), maintain records and improve services (Art. 6(1)(f)), and, with consent, provide updates (Art. 6(1)(a)). You may withdraw consent at any time.

Sharing & Transfers

We may use service providers for hosting, email, or analytics. International transfers, if any, are safeguarded by contractual clauses or equivalent protections.

Retention

Data is kept as long as necessary for bookings and legal requirements, then securely deleted or anonymized.

Your Rights

You may request access, correction, deletion, restriction, or portability of your data. You may also object to processing or lodge a complaint with a supervisory authority.

Security

We apply reasonable safeguards but cannot guarantee absolute protection against all risks.

Cookies

See our Cookie Policy for details on how cookies are used and controlled.

Updates

We may update this policy occasionally. The latest version is always published here.